Tonality in Sales | Jeremy Miner | 30MPC Hall of Fame
Update: 2025-01-27
Description
ACTIONABLE TAKEAWAYS:
Facial Expressions Control Tone: Your facial expressions influence your tone. For example, leaning in creates a concerned tone, while tilting your chin up can convey curiosity.
Slow Down Your Questions: Asking questions too quickly leads to poor answers. Slow down the second half of your question to give prospects time to think and respond meaningfully.
Master the Five Types of Tone: Use different tones—curious, confused, concerned, challenging, and playful—to guide conversations and elicit the right responses.
Challenge Prospects with a Direct Tone: A challenging tone helps push prospects to take action, especially when addressing tough issues like low-quality leads.
JEREMY'S PATH TO PRESIDENT'S CLUB:
- Founder @ 7th Level
- VP of Sales @ Pinnacle Security
RESOURCES DISCUSSED:
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